Take Control Over Client Time

Yes siree...you're an expert. A pro. You've got your work systems refined and you can get an incredible amount done in a short period of time.

Except that sometimes you lose track of that time. And what feels like minutes can end up being hours. Your coffee is cold. The dog is scratching at the door. And you're not quite sure where the day went.

This week's episode of The Smiley Sessions shares the 1st key step in making sure you've got a handle on those hours of the day.

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How To Build An Empire With Value

Money is great and all, but there’s more to running a business than just keeping your account balances cushy. Because let’s face it, if all we cared about was how much we were earning, there are plenty of high-paying traditional jobs out there that we could have. Sure, they’d be soulless and leave you feeling empty at the end of your 12hr day working for someone else…but the pay would be good! Look at that six-figure success! Weeeeeee!

Nope. Not a chance. You’ve started your own business, and taken the risk of going out on your own because there are other things you value. Your time, your energy, your spirit, your ethics.

Here are 4 keys to building your empire that won’t leave you running on empty, even though your bank account is full.

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When To Say Yes: Working For Exposure

Merriam-Webster defines business as: “the activity of making, buying, or selling goods or providing services in exchange for money”

So why is it that when you’re running a business, it seems as though everyone wants you to forget about that last bit, the ‘in exchange for money’ part, and just give away your work for free?

The answer to the question “Is it ever ok to work for exposure?” is – it depends. And today’s post is going to outline some examples of when saying yes to that opportunity may be worth your while, even if there isn’t a payday attached.

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Set Yourself Up For Success - Don't forget this planning essential!

Planning Fever is here. That time of year when we break out the pristine pieces of paper and map out those goals and dreams, along with the nitty-gritty to-dos that will make them a reality. The blog content, Instagram graphics, Twitter engagement, guest post pitching and community building. It’s all there in glorious Technicolor and we know we’re on the right path.

Except…we’ve forgotten something important. Our pricing.

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A Mistake You’ll Never Make Again

There’s a rush that comes with signing on a new client – and then a whole ‘nother type of feeling that comes with realizing that maybe you shouldn’t have signed that contract after all. Whether you took on the project because cash was tight, or because a friend of a friend of a friend insisted you work with this company, it’s ultimately your call whether or not a client is a good fit.

In this week’s edition of The Smiley Sessions, we’ll take a look at how to handle a client mismatch, and how to make sure you don’t make that mistake again.

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Pricing Q&A: Should I charge by the hour? Or by project?

In my negotiation and pricing world, I see this question pop up often, and each time a client or member of my community asks me…my answer is a little different.

Not because I don’t know what I’m doing, but because every business is unique – heck – every ambitious entrepreneur I work with is unique! What works gangbuster for me, may never work in a million years for you, and vice versa.

So let’s explore this question a bit, and I’ll share with you my top recommendations for how to figure out which model will work for you.

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How To Do Pro Bono (the right way)

A big part of going into business for yourself is being able to set your own priorities, and choose who you serve – and how. But once word gets out that you do great work, you can trust that the requests for freebies will start rolling in. It’ll feel great to help everyone out…but don’t forget that you’re running a business now – and that means getting paid.

In today’s edition of The Smiley Sessions, we’ll be looking at why and how to take a strategic approach to your Pro Bono work.

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Get Smart: Price Cards

Lots of interest from potential clients is wonderful. But answering that 12,523,432-th email asking you to explain your pricing or give an estimate? That's a drag.

Pulling together a Price Card to send to folks who are interested in your work is a great way to both cut down on that email time, and avoid having a sea of confused faces out there as they wade through all of your package and feature charges solo on your site.
Read on for my 6 top tips for creating a Price Card...

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Essential Knowledge For Your Business

When you decided to launch your business as a designer (or coach, consultant, strategist, trainer…) I bet you didn’t expect to need a mini-law degree to go along with it. Between the disclaimers, the privacy statements and the contracts you’re signing with clients and partners, it’s easy to get a bit confused or overwhelmed by the new jargon.

In today’s edition of The Smiley Sessions, I’ll be sending you back to school, so you can learn your Legal ABCs.

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No More All Access Passes

One of the golden rules of business is to treat your clients well. To deliver excellent work, on time, and be attentive to their needs. It’s touted as the sure-fire way to win great results, reviews and referrals. But amazing customer service doesn’t mean being at their beck and cal

In today’s edition of The Smiley Sessions, we’ll take a look at why – and how – to put an end to that all access pass.

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