A Mistake You’ll Never Make Again

how to handle clients that are a bad fit for your business

There’s a rush that comes with signing on a new client – and then a whole ‘nother type of feeling that comes with realizing that maybe you shouldn’t have signed that contract after all. Whether you took on the project because cash was tight, or because a friend of a friend of a friend insisted you work with this company, it’s ultimately your call whether or not a client is a good fit.

In this week’s edition of The Smiley Sessions, we’ll take a look at how to handle a client mismatch, and how to make sure you don’t make that mistake again.


It’s not you. It’s me. Really. I’m sorry. I should have let you know right away instead of dragging this out…

Sometimes we do things that we know we shouldn’t – but reason with ourselves that ‘it’s not really that bad’ or ‘we may as well…’. Taking on clients or projects that aren’t a great fit, for example. Whether we need the money, have mutual friends, or feel pressured to help, working with clients that don’t fit with our skills, style or strategy spells disaster for both you, and the client’s experience.


Your Smiley Sessions Challenge:

Pull the plug. Rip off that bandaid. End the relationships that just aren’t workin’ for ya. Then, double check that you’ll be able to spot a mis-match the next time an opportunity comes your way that you should be saying no to, so that you don’t relive this experience over and over and over. Are you accepting this challenge? Declare your freedom from mismatched clients.

Are you accepting this week's challenge?